Getting Started with Aptela Service
The Administrator Quick Start Guide and other documentation outlined below will help you to activate and customize your service. Getting started with Aptela is so easy, you can do it yourself. Or you can schedule an appointment for your Implementation Specialist to assist you with the process. ...
- Account Administrator Training
Our self-paced training sessions and documentation will get you up to speed quickly with your Aptela phone service. Access the courses based upon your availability, replay sections as required, and forward them to colleagues. Web Portals Administrator Portal Extensions Menu (video: 5 min) Add ...
- Account Administrators & Technical Contacts
Aptela customers should establish designated person(s) within their company to manage their Aptela account. Account management is typically done by two different people: 1) the Account Administrator; and 2) the Technical Contact. Together, both contacts manage certain aspects of the Aptela acco ...
- Aptela Support
Look here for support resources. The Account Administrator and Technical Contact are encouraged to contact Aptela when assistance is needed. Online Resources Account Administrator Training Account Administrator and User Web Portals Account Management Phones & Networks Web Account Log ...
- IP Phone Configuration
For a quality VoIP experience, Aptela service requires SIP phones and a “VoIP ready” network. At your request, Aptela Technical Engineers will provide a network assessment to ensure that your network is optimized for a quality VoIP experience. The assessment provides general install ...
- Activation and Auto Attendant Questionnaires
The questionnaires below are used to collect detailed requirements so that an Aptela specialist can assist with the setup, activation and/or with the creation of your auto attendant. Download the document and complete it to the best of your ability. Send via email or fax to your Implementation S ...
