Using Text to Speech to Record Audios
You can record any audio (for Auto-Attendants, User/Department Name, Hold Messages or Voicemail prompts, etc.) using Text-to-Speech. Type in the text and select the voice actor. Some of the audio prompts have the Text-to-Speech option under the ‘Change’ menu; if you don’t see ...
Professional Recording Services
Use professional voice talent to record your greetings, menu options, transfer messages , hold messages or any customizable audio in your system. Professional recordings make your company appear like a much larger organization and project a professional image to your callers. Select from male an ...
About On Hold Music / On Hold Messaging
Admins will set the default hold music/message for all extensions. Departments and users may override this setting and create custom messages/music to play (see related article). To play music or messages to callers while they are on hold. Login to my.aptela.com as the admin Click My Account C ...
How to Record Your Own Audios
Throughout the application, you are provided with the option to customize audios. Wherever you see an audio option, you will see two buttons: Listen which plays the current audio and Change to change the audio. When you click “Change” you will see the following options: Record wit ...