Category » Reporting

There were 4 articles found in this category:

1. About Reporting
   The account administrator and any user the admin enables with Reporting permission can generate call reports for your company. Call data is available for up to 6 months from the current date. Reports display actual versus billable minutes. You can produce a report for all extensions and phone n ...
2. Excel Macro for Reports
   Report Macro for Excel (v3.0.5) will format the data summarizing inbound and outbound call data. Click here to view instructions on saving the file into a directory on your computer. Reports are exported to a CSV (Comma Separated Values) format that can be sorted, filtered and formatted using Ex ...
3. Users that should have reporting permission
   Users tasked with generating company reports or measuring call activity should be assigned permission to produce reports for your phone service. By assigning permission, the user can run reports within his/her Aptela account, and the administrator's login credentials are kept confidential. Only ...
4. Saving Reports. Generating Saved Reports.
   If you regularly produce a report of specific criteria, you can store the criteria in the system, saving you time in the future. When you need to generate the report, all you will have to do is select the report to load and click “Generate.” NOTE: Only the account administrator and ...