Category » Virtual Faxing

There were 6 articles found in this category:

1. Assigning and Reassigning account phone numbers / fax numbers
   The account administrator can assign and reassign your account phone numbers. Numbers can be assigned to an auto attendant, to another extension, for virtual faxing and to other destinations. To view a video tutorial on assigning phone numbers to extensions, click here. To assign or reassign a n ...
2. How to purchase or remove phone / fax numbers
   The account administrator can add or remove phone and/or fax numbers for your Aptela service by submitting an account change ticket. Additional monthly fees are associated with the purchase of phone, fax and toll free numbers. To purchase or remove numbers: The account administrator must submit ...
3. How long are my calls, voicemails and virtual faxes stored in my web account?
   Call Records Aptela stores call records for up to six months. You can access call records from the User Dashboard, Department Dashboard or the Reports feature. If you need call history for more than six months ago, your account administrator can request a "Call Detail Record" (CDR). Click here ...
4. Fax services available through Aptela
   Fax Services available through Aptela Aptela offers two fax services to transmit faxes: virtual faxing and analog-to-digital faxing via a fax machine. Both services use an Internet connection. They can be used independently, or you can use both to send faxes. Virtual Faxing Virtual faxing ...
5. Virtual Faxing - Best Practices
   Related Articles: supported fax formats, sending faxes, receiving faxes, max # of file size / pages Virtual faxing best practices The below tips will assist you in best utilizing Aptela’s virtual fax service. Applying them can reduce faxing issues such as increased transmission time and ...
6. What is my phone number? What is my fax number?
   The Aptela web portal displays phone numbers and their assigned extension to all users. If you need to change the current assignment of a number, the account administrator can do this from the administrator portal: click here for instructions. To view the phone numbers assigned to you, log into ...