Our self-paced training sessions and documentation will get you up to speed quickly with your Aptela phone service.  Access the courses based upon your availability, replay sections as required, and forward them to colleagues.

Web Portals

Administrator Portal

• Extensions Menu (video: 5 min)
  • Adding Extensions
  • Deleting Extensions
  • Import Many Extensions
  • Login as User
  • Reset User Passwords

• Phone Numbers Menu (video: 5 min)
  • Purchasing Phone Numbers
    

• Reports and My Account Menus (video: 5 min)
  • Adding, Editing, Deleting e911 Addresses

• Billing Menu (video: 2 min)

Operations

Account Management

• The Account Administrator's and Technical Contact's role
• Requesting Support

Phones

• Calling Guides
• Setting up Voicemail
• Installing Phones

Important Pages

Bookmark these pages in your web browser to access Aptela resources with a click of a mouse.

• Login Page: my.aptela.com
• Knowledge Base: kb5.aptela.com
• Support Page: help.aptela.com