A Conference extension allows a group of internal or external parties to call into a conference bridge.  Features included with it are specific to the conference service.

To add a new Conference extension:

1. Log into Aptela as the admin: my.aptela.com
2. You will be defaulted to the User tab within the Extensions page
3. Click the Conferences tab
4. Click the Add New button
   
5. Enter a Conference Name, assign an Extension and create a four-digit, numeric PIN for secure access by your conference guests
6. Click Create

Usage Tips:

• Participants must enter the conference PIN to join the bridge
• A tone will alert you when participants join or leave an existing conference
• Conferences can support up to 50 participants
• Creating a conference extension & PIN is free of charge. If you wish to have a unique conference bridge & PIN for your use, contact your account administrator

Billing & Administration Notes:

• On-net participation is completely free of charge
• Default pricing is metered. Ask your sales rep or billing about our pricing packages
• Off-net participation on conference calls may be subject to toll charges. Check with your account administrator or Aptela sales rep to discuss conference pricing packages for high volume use
• To assign a direct-dial phone number to a conference bridge, click here
• Upload or record a name prompt

When calling into support or submitting a web ticket to perform these tasks, be prepared to provide the administrator security answer.