No, your Aptela Client ID cannot be changed after it has been set.
The Client ID is for internal use only. It is one of the credentials required to log into your Aptela account, and it is also used by Aptela Support to associate you to the service.
Due to system design, your Aptela Client ID cannot be changed after it has been set. What is the Client ID for?
The Client ID is the unique name Aptela uses to identify you to your company's phone service (account). It is for internal use. Below is a list of tasks that require you to enter your account's Client ID:
- Log into your web account
- Request support from Aptela
- Port your phone numbers
- Configure softphones and some third-party purchased IP phones
- Log into the Aptela mobile portal (m.aptela.com)
- Retreive a forgotten password
