To delete a user, department or extension:

1. Login to www.aptela.com/my-account as admin
2. Click on Extensions from the top navigation
3. Select the user (or extension) you wish to delete
4. Click on Delete

Please note:  Users that are associated with an unlimited calling plan will be billed through the end of your current bill cycle and not a pro-rated amount.

When calling into support or submitting a web ticket to perform these tasks, be prepared to provide the administrator security answer.