Aptela is testing the use of video calls on our network. Aptela supports on-net video calls where the same video client (phone, softphone) is used. For example - two employees, both of whom are using the Skype. Calls can work between an employee and another Aptela customer, but they must be using the same video phone.
To make a video call:
- Dial 4*ext (example 4*102)
- If the called extension doesn’t have a video phone, the call will revert to a voice call
Aptela video calls only support the H.264 codec.
Customers have reported success using the following video softphones/endpoints:
- Skype
- Counterpath’s Bria softphone
Please report your feedback or trouble issues to beta@aptela.com. Please be sure to include the following information for trouble reports:
- Client ID
- Extension number
- Client ID and extension number of the other party
- Video phone/softphone used
