To add any new fee-based functinoality to your account, we ask that the admin submit a request to Aptela. Fee-based services include, but are not limited to: conferencing, call recording, additional phone numbers and new departments.
Once the feature is enabled for the account, the admin will assign the feature to the appropriate department(s) and user(s) from within the admin portal. This grants the admin the control to add and remove these advanced features to manage costs.
How Do I Add Features to My Account (Auto Attendants, Conferencing, Call Recording)?
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