- CRA: is a credit memo for correcting billing errors or compensate for service issues.
- CRC: is a one-time invoice for custom recording projects, after hours support, third party phone configuration and / or other professional services.
- INV: is a monthly invoice for standard recurring services. Includes user and service fees billed in advance, prior period adjustments including telephony usage and applicable taxes and regulatory recovery fees.
- NRC: is a one-time invoice for account activation & hardware purchases for new customer accounts.
- RMA: is a credit memo for the authorized return of hardware.
- UHW: is a one-time invoice for the purchase of additional hardware.
What Are the Different Invoice Types that I Receive from Aptela?
When Aptela sends you a bill the first three characters of invoice number help explain the type of service or product included on the invoice. The list of invoice types is as follows:
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