To initiate the process, complete the required forms below:

1. Aptela Porting Request Form - This form collects your Aptela account and contact information, as well as how your porting numbers should be assigned, or if Aptela should remove any temporary numbers from your account, once the port completes.
2. Responsible Organization Change Form - This form collects the toll free numbers you wish to port to Aptela and company contact information. Be sure that the information provided matches the information your previous carrier has on file.
3. Letter of Authorization for Toll-Free Number and Responsible Organization Transfer - This form also collects the toll free numbers you wish to port to Aptela and company contact information. Be sure that the information provided matches the information your previous carrier has on file.
4. Copy of a recent bill from your current provider

Fax the three forms and a copy of a recent bill to     (202) 747-2049          or email in PDF format to aptelaports@vocalocity.com.

Next steps

1. Within three days, you will receive confirmation of receipt along with a request for additional information, if required
2. Aptela will send updates via email including the projected port date, notification of completion and more
3. The process may take up to six weeks to complete

Each new account receives two free ports. Additional porting requests are billed at $14.99/per number. Charges will be applied upon port completion.

If you have any questions throughout the process, send an email to aptelaports@vocalocity.com.