When running call detail reports from within the Aptela application, you will see actual minutes of use. The bill will reflect billable minutes of use. For billing purposes, all calls are billed a minimum of 30 seconds. After the first 30 seconds, we use 6 second rounding.

Example 1:  A caller hangs up after 5 seconds. Actual minutes will report 00:00:05 seconds while billable minutes will report 00:00:30 seconds.

Example 2:  A phone conversation lasts 9 minutes and 26 seconds. Actual minutes will report 00:009:26 where billable minutes will report 00:009:30 for this call.