Use professional voice talent to record your greetings, menu options, transfer messages , hold messages or any customizable audio in your system. Professional recordings make your company appear like a much larger organization and project a professional image to your callers. Select from male and female voice talent, in English or Spanish.

Professional Recordings Fees

Professional recording orders are billed at $40 per quarter hour or a fraction thereof. The time includes recording and editing. Most professional recording requests can be expected in 3 business days. Specialized requests may require more time, generally no more than 6 business days (ex. exceptionally complex IVR setups).

Want Professional Recordings?

To request professional recordings, download and complete the Professional Recordings Request Form. This form is used to capture your requirements. Upon completion, email the form to recordings@aptela.com.  Prior to sending the form, please read through the “Important Notes” below

Need Ideas?  Curious about How our Actors Sound?

• Sample Professional Recordings Request Form
• Sample menu scripts

English	Spanish
Female	Female (Puerto Rican dialect)
Male	Male (El Salvadoran dialect)

Important Notes

• Only the Account Administrator is authorized to request account changes that impact services or fees.
• Your script must be fully documented in the attached form in order to fulfill the request.
• All professional recordings are licensed to Aptela clients; they are not the property of the client. 
• Please note any instructions on pronunciation or inflection requests.
  • Be sure to note any number preferences (Is “102”, ‘one oh two’ or ‘one zero two’?)
  • Avoid abbreviations (Inc will be pronounced INK so if you want ‘incorporated’, be sure to spell it out)
  • Be as specific as possible. (In your website address, is “/” ‘slash’ or ‘forward slash’?)
  • For proper pronunciation, call 703.386.1500 x977 to leave a voicemail with the desired pronunciation.  This is most helpful to accurately pronounce names. Please be sure to reference your Client ID, and include your name and contact information in the voicemail.
• Aptela will not post, format or re-format music or any audio not recorded by Aptela without accompanying rights documentation.

Audio formats supported:  MP3 and WAV
File size maximum:  1 hour or 30MB