The auto attendant greeting is a message that greets incoming callers. This message plays before the routing instructions. Example: "Thank you for calling ABC Company."
Click Change to create your greeting. Your options include:
- Record with desk phone. Your desk phone will ring with instructions on recording the greeting. Record the greeting into the phone and press #. Listen to the message, re-record it or press 1 to use the message.
- Upload a file. Search your computer for an audio file that you wish to use.
- Pick from Media Library. If you have already uploaded an audio file into Aptela’s Media Library, search for it and select it here.
- Do not use any audio.

