Attendant Menu: Add a Greeting

The auto attendant greeting is a message that greets incoming callers. This message plays before the routing instructions. Example:  "Thank you for calling ABC Company."

Click Change to create your greeting. Your options include:

  1. Record with desk phone.  Your desk phone will ring with instructions on recording the greeting. Record the greeting into the phone and press #. Listen to the message, re-record it or press 1 to use the message.
  2. Upload a file. Search your computer for an audio file that you wish to use.
  3. Pick from Media Library. If you have already uploaded an audio file into Aptela’s Media Library, search for it and select it here.
  4. Do not use any audio.

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