Internet Explorer Add-on
... with one click. This add-on searches websites for phone numbers and enables them for one-click calling. The add-on is access
Mozilla Firefox Extension
With the Aptela extension for Mozilla Firefox, you can initiate a call from any web page with just one click. The add-on searches websites for valid US phone numbers and turns them into clickable li
Using VLANs for Phone Traffic
Aptela enables an Administrator or a User to map auto-provisioned VoIP phones to a s
Why does my phone's message light blink when I do not have new voicemail me...
The Message Waiting Indicator (MWI) light on your Aptela supported phone will blink when you receive new voicemail messages.&nb
Troubleshooting Polycom phone configuration
Most phone installation or registration issues arise when the phone's MAC Address is not assigned to an extension or when the phone settings are not correct; however, your local network configuration ...
Troubleshooting Aastra phone configuration
Most phone installation or registration issues arise when the phone's MAC Address is not assigned to an extension or when the phone settings are not correct; however, your local network configuratio...
I can make calls. I cannot receive calls
...t able to receive calls, the user’s phone, extension setup or an account configuration is causing the problem. If the majority or all phones are af
Linksys SPA 2102 and SPA 3102 ATA Auto-Configuration Guide
The below instructions will walk the account administrator through setting up a Linksys* SPA2102 or 3102 ATA for a fax machine or user. These instructions assume an extension for your fax mach
How to Reset your Polycom
Resetting your Polycom phone can be an effective troubleshooting step for resolving problems with pre-installed Polycom phones. Depending on your issue, you may use one or more of the follo
Counterpath X-Lite 4.x Configuration Guide
To use X-Lite 4.0 with Aptela, Aptela developed a step-by-step congifuration guide:
Wrong date and time appears on phone
If your phone shows the wrong date and/or time, the first thing to do is to check the time zone settings in your account. If the time zone is set correctly, the next step is to power cycle you
Outlook Plug-in
...with a simple click of the mouse from your Outlook directory.
System requirements
Microsoft Windows XP, Microsfot Windows Vista
Outlook 200