How to Record Greeting and Name Prompt for Department Voicemails
Department managers can create custom audios for a department - these include voicemail greetings, user name prompt (essential if you wish the department to be available through the Dial-by-Name auto ...
CyberData Ceiling Speaker
Aptela calling is compatible with the CyberData Ceiling speaker. Configuration Instructions:
How to Record Greeting and Name Prompt
Your custom voicemail greeting can be set up quickly via the phone or the web portal. The user name prompt recording is essential for the Dial by Name auto attendant option and intra-company transfers...
How to Add Users
A User extension is for employees who will use an IP phone or a Mobile phone with the service. It includes a voicemail box, and all standard Aptel
User Guide
This article will help new Users get started with Aptela service.
Log into
Cisco Quick Calling Guide
Cisco phones purchased through Aptela include a card in the packaging box with tips on how to transfer calls, use our virtual (**) menu, check voicemail, forward calls and more. To print a version of ...
Quick Calling Reference Guides
...cific to your phone model for tips on making calls, transfering calls and more. Keep a copy of the guide close by your pho
Aptela Desktop App
The Aptela Desktop brings call alerts to your computer screen. Incoming calls will present as a “screen pop” on your computer with caller ID and an option to reject the call. The s
Cisco SPA 500 Series Phones - User Guides
Below are user guides for the Cisco SPA 500 Series IP Phones Cisco SPA 500 Series User Gui
Snom 370 Configuration Guide
...e detailed configuration or troubleshooting support for Snom IP phone models. The configuration guide will walk the account admin and
I can make calls. I cannot receive calls
Typically when one or few phones are not able to receive calls, the user’s phone, extension setup or an account configuration is causing the problem. If the majority or all phones are af
Getting Started with Aptela Service
The Administrator Quick Start Guide and other documentation outlined below will help you to activate and customize your service. Getting started with Aptela is so easy, you can do it yours
EdgeMarc 4500 Series Guides
EdgeMarc 4500 Series Quick Start Guide
EdgeMarc 4550 and 4552 Series Guides
EdgeMarc 4552 Quick Start Guide
EdgeMarc 200 Series Manuals
EdgeMarc 200 AE1 Series Hardware Installation
Account Administrator Training
Our self-paced training sessions and documentation will get you up to speed quickly with your Aptela phone service. Access the courses based upon your availability, replay sections as required, a
Aptela Supported Phones
Aptela partners with Cisco and Polycom to provide a high quality VoIP experience. Phones purchased from Aptela have the latest versions of firmware, are properly configured for use and include suppo
International Calling Rates
2012 International Calling List: Download Now
About Porting Process
Watch an 8 minute video tutorial about the porting process by clicking here. The porting process be
Internet Explorer Add-on
...page with one click. This add-on searches websites for phone numbers and enables them for one-click calling. The add-on is access