Excel Macro for Reports
Report Macro for Excel (v3.0.5) will format the data summarizing inbound and outbound call da
- How to Create a Department
A Department forwards calls to a group of employees. Once the department is set up, incoming calls will ring on all extensions in the group at the same time or one at a time. With all extensions recie...
- How long are my calls, voicemails and virtual faxes stored in my web account?
Call Records
Aptela stores call records for up to six months.
You can access call records from the User Das
- Users that should have reporting permission
Users tasked with generating company reports or measuring call activity should be assigned permission to produce reports for your phone service. By assigning permission, the user can run reports
- About Reporting
The account administrator and any user the admin enables with Reporting permission can generate call reports for your company. Call data is available for up to 6 months from the current date. Repo
- Saving Reports. Generating Saved Reports.
If you regularly produce a report of specific criteria, you can store the criteria in the system, saving you time in the future. When you need to generate the report, all you will have to do is sel
- How to Assign Reporting, International Dialing and/or Call Recording Rights to a...
Log in to www.aptela.com/my-account as admin
Click Extension tab
Click User tab
You will see a list
